Featured Clinics

This display highlights the top 10 clinics with highest rates of "most positive" patient feedback about their clinic experiences.

The statewide rate is 79% for all reporting clinics.

This means that for every 100 adult patients, 79 gave their clinic a top rating of 9 or 10 on a 10-point scale ("most positive"). 

How the clinics compare
Positive patient experiences lead to better outcomes and will make it more likely that you return for follow-up and/or preventive care, improving overall health. - See more at: http://mnhealthscores.node1510.speedyrails.net/learn-more-providers-most-positive-rating#sthash.zQuBZcTB.dpuf
Positive patient experiences lead to better outcomes and will make it more likely that you return for follow-up and/or preventive care, improving overall health. - See more at: http://mnhealthscores.node1510.speedyrails.net/learn-more-providers-most-positive-rating#sthash.zQuBZcTB.dpuf

Results from more than 200,500 patients at 765 clinics are reported on MNHealthScores. You can use the information in this report to compare the different experience ratings for providers in your area.

The featured clinics had rates between 97% and 89% - far above the statewide rate of 79%. Overall, patients in Minnesota and neighboring areas report positive experiences with their clinics and clinic staff.

The MNHealthScores Featured Clinics list is based on clinic performance for how well Minnesota providers did in providing a positive experience for their adult patients.

View all clinic performance reports  

View all clinic patient experience reports  

Data source and dates

This report is based on patient responses to the Adult Consumer Assessment of Healthcare Providers and Systems Clinician and Group 12-Month 2.0 survey (CG-CAHPS® 12-Month 2.0 Survey). This survey was mailed to a random sample of adult patients ages 18 and older who visited the clinic between September 1, 2014 and November 30, 2014.

Results of the Patient Experience survey are reported every other year.

Standards of Care

Standards of care are treatment guidelines that are generally accepted by health care professionals as valid and supported by sound scientific evidence.

Quality care standards

Quality health care is safe, effective and centered on you, the patient. That means that you should expect clear communication, reliable and timely information, respect, and pleasant interactions with your providers and their staff.

measuring patient experiences

This measure is part of a larger group of related measures on Patient Experiences. Visit the links below to view the Measure Information pages to see more reports on Patient Experiences:

Patient Experiences at Clinics

Patient Experience: Courteous and Helpful Staff  

Patient Experience: Getting Care When Needed  

Patient Experience: How Well Providers Communicate  

Patient Experience: Providers with a Most Positive Rating  

Patient Experiences at Hospitals

Patient Experience: Doctor-Patient Communication  

Patient Experience: Nurse-Patient Communication  

Patient Experience: Receiving Help When Needed  

Patient Experience: Patients' Ratings of Hospitals  

 

Support

The best quality care happens when doctors and health care providers work as partners with patients, family members and caregivers. Research shows patients who have the knowledge, skills and confidence to advocate for their health care also have the best patient experiences. And patients who have positive relationships and good experiences are more likely to return for follow up tests, take medications they're prescribed, and stay healthy.

Explore the resources on MNHealthScores to better partner with your health care provider, and learn more resources for Better Care.

highlighted Video

Patient Experience: Comparing Your Care

Your experience with providers is an important part of getting quality health care. Learn what to look for as a patient and find resources to help you compare clinics and hospitals.

 

top resources

Better Care Resources

Visit the Better Care resources section  

The Better Care tools can help you build a positive partnership with your doctor and other health care providers, as well as enhance your experience as a patient.

 

Nine Things You Can Do to Get Better Care  

Simple tips that you can do to partner with your provider to get better care.